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Northern GuideCold-climate heat pumps

Decisions · 16

Maintenance in extreme cold

Filters and snow are owner work. Refrigerant, electrical, and combustion are not.

Last updated: October 17, 2026

What an owner can actually check

  • The filter. NRCan says change or clean it about every three months. A loaded filter cuts airflow and efficiency. NRCan
  • Supply and return grilles. Furniture and rugs on top of them shorten equipment life, for the same airflow reason.
  • Snow and ice around the outdoor unit. The coil has to see air. A unit buried to the fan is not “in defrost.” Clear the drift, and do not chip ice off the fins with a tool.
  • The outdoor unit sitting level on its stand, with the drain path under it able to drop meltwater instead of building a rink on the pad.
  • The backup. An oil tank gauge, a propane regulator covered in ice, a wood stove that has not been swept. The heat pump page is not a substitute for that maintenance.

What stays with a technician

NRCan recommends an annual visit from a qualified contractor. Refrigerant charge, electrical connections, combustion analysis on the backup, and defrost controls are that visit. A homeowner does not add refrigerant. If the system uses R-454B or R-32, the technician needs to be set up for that mildly flammable class. See the refrigerant page.

Steam off the outdoor unit in cold weather is usually defrost. A unit that never heats, or that ices into a solid block and stays there, is not usual. That is a service call, not a deeper snowbank.

Related pages

Sources

Every figure on this page comes from the documents below. If a later official update conflicts, the official update wins.

  1. Heating and cooling with a heat pump

    NRCan: annual service by a qualified contractor; filter every three months; keep vents clear. Defrost is an automatic function, not a fault by itself.

  2. Yukon terms, general conditions

    The Energy Branch does not take responsibility for installation quality or the contractor’s work.